Wireless Caller Location Capability (Automatic Location Information).
1.Stand alone Mapping display application
2. Connects directly to a 911 Call
3. Handles 3-digit (similar to 911 in the USA) Emergency calls
4. Routing capability to user defined locations.
5. Handles Wireless and Landline
6. Spatial search capabilities for boundaries(city, county, municipal
jurisdictions) and response areas.
and Landline call handling: Most location information
is populated automatically from the ANI/ALI stream (Name, Phone, Apt,
Caller Address). Additional location specific information (Sheriff,
Fire and EMS Response recommendations and Map Page) will populate automatically
if that data is contained in your map. Calls within 1.0 Miles textbox
will list any nearby calls.
The ADDRESS button in the Call Information window will turn yellow if
the address received is not a valid address. This indicates a problem
with either the ALI information or the map contents. This problem should
be reported and resolved administratively. For the purpose of servicing
the incoming call, the dispatcher can attempt to resolve the address
using manual Address Search and Address Resolution processes, which
should help locate a nearby or similar address
Lists all active calls. Double click an entry in this list to view the
details and location of the call.